Services and Fees

The Data Savers’ Difference

Data Savers provides industry-leading data recovery services with a personalized, transparent process for each client. Your data is important to us. There is no risk with our “NO DATA – NO CHARGE” policy.

✓ Free Evaluation

✓ Fast Quote

✓ Flat-Rate Pricing

✓ No Data – No Charge

✓ Free Shipping

✓ No Hidden Fees

Free Evaluation

Drive evaluation is free. Data Savers will pay the incoming UPS charge (ground shipping) for you to send your drive to our lab for evaluation. Click “Submit Drive” to register and obtain a UPS shipping label.  Note: Free inbound shipping is available only within the Continental US.

Local clients can visit our Atlanta location anytime during our hours of operation. Walk-in evaluations take 10 -15 minutes and do not require an appointment.

Fast Quote

Data Savers’ technicians provide emailed quotes on most drives within 2 hours of package delivery. For clients who wish to hand deliver a drive to our lab, our friendly staff can provide a quote on most drives within 15 minutes.

Flat-Rate Pricing

We offer two levels of data recovery service for hard drives, solid state drives and flash drives. Pricing is based upon the size of your drive and the mode of failure. Our industry-low, flat-rate pricing guarantees that you will know the total cost of recovery for your drive before making your decision. All quotes are confirmed by evaluation in our lab and offered at no charge.

*Please DO NOT OPEN, or allow another person to open, your drive outside of a qualified cleanroom. This can put at risk your chance for successful data recovery. We require prepayment of a $100 Opened Drive Fee for all previously opened drives. If your drive was examined at another data recovery company, and it has a certified cleanroom sticker, we will waive that fee.

Want to know the Level A and Level B pricing for your drive?

RAID Recovery Services

We offer flat rate RAID Recovery Services with customized support by our experienced RAID technicians. RAID drives are individually evaluated based upon our flat rates and then those costs are factored into a custom RAID quote. Please call or email our lab to speak with a RAID expert.

Drive Encryption and Fees

We normally do not charge extra for encrypted drives, if they are password encrypted and simply entering a correct password gives us access to the data.

However, there are unusual cases that require  considerable time to convert encrypted data into readable files. In those cases, we may assess an additional fee, at the rate of $100 / hour with a 3 hour maximum.  We will notify a client if extra work is required before billing for any time.

Phones and Tablets

Tablets with removable solid state drives would be eligible for our standard drive recovery services. All others with onboard memory chips (including some laptops and Apple devices), are currently outside the scope of our recovery services.

No Data – No Charge

If we are unable to stabilize your drive to read files, there is no charge. It is important to note that data recovery is a salvage operation. Once your drive is stabilized our recovery equipment allows us to get the best possible read on a drive. In most cases, we are able to read 99+% of the drive.

Free Shipping

When you are ready to send your drive to us for our in-lab evaluation, simply Submit Drive and complete our registration. If you ask for a free UPS Ground shipping label, one will be emailed to you directly from UPS. UPS Ground labels are provided for all Continental U.S. customers. If you are shipping your drive from outside of this area, or prefer to use another shipping service, please complete the same registration and note the shipping carrier you plan to use. We receive delivery for all domestic and international carriers. Note: We would prefer to have you send ONLY the drive, if you can have it removed by a certified technician. If you decide to ship an entire laptop, there will be an additional $20 charge for the extra insurance required.

For the clients who wish to drive to our Atlanta lab, free walk-in evaluations take 10-15 minutes and do not require an appointment. Such walk-in service is available Monday-Thursday 10-6 and Friday 10-5.

No Hidden Fees

You can, however, request an added product or service

Ready to get your drive to us for an evaluation and quote?

I was very thankful that they provided a fair price up front! No hidden fees! These guys know what they're doing. Super thankful for them!

~ Marin G. on Google

After working with two other companies who could not recover the wedding videos, we took the drive to Data Savers. Our wedding videos were recovered. They are true professionals and worth every penny!

~ Elizabeth H. on Yelp

The team at Data Savers were level headed and provided reasonable flat rate options. They quickly diagnosed the problem, recovered the data, and had me back to normal in short order.

~ Mark J. on Google

Data Savers' No Risk Steps

Send In Your Drive

Ship* us your drive, our technicians will examine it for FREE and provide you with a flate rate (no hidden costs) estimate. (*FREE UPS Ground shipping in continental U.S. too!)

You can start by clicking Submit Drive.

We can also email you a quick estimate with our Request Pricing option.

We Go To Work

After your receive your estimate, with your approval our experts will get to work on recovering your data. Our drive repair and recovery techniques have been developed over many years to get the highest success rate possible.

With our No Data - No Charge policy we will not charge you if no data can be retrieved.

Get Your Data Back!

We will transfer your recovered data to a new external drive, ship* it back to you and let you get back in business! (*Free UPS Ground return in continental U.S.)

We do keep a copy or image of your data for ten days to ensure that you receive it successfully. After that your data is securely erased.