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USB Device Not Recognized [SOLVED]

Are You Experiencing a ‘USB Device Not Recognized’ Error Message?


Like any technology, USB flash drives are susceptible to mechanical failure and potentially data loss. The USB device not recognized error message is a clear indication that you are having problems with your flash drive. This Data Savers troubleshooting guide for USB device not recognized should help.

For the sake of simplicity, we will assume you are using a standalone PC that operates independently. If you are experiencing this problem on a work computer with advanced network configuration options, your best chance of resolving the problem is reaching out to an IT professional / system administrator for your organization.

USB Device Not Recognized Error Message Explained

The USB device not recognized error message can be caused by a number of factors. In this Data Savers troubleshooting guide we will address these factors and provide suggestions for remedying each of these problems.

Shut Your Computer Down Completely and Turn it On Again

This may seem obvious, but we still feel the need to suggest restarting your computer. This suggestion is hardly exclusive to the very specific scenario this article is addressing. Many of the problems electronics encounter can be remedied by completely shutting the device down and then rebooting normally. In instances where the device is capable of maintaining it’s state without power (like desktop computers), after safely powering down, you should also unplug the device from the wall.

Outdated Device Drivers Causing USB Device Not Recognized

One major cause of USB not recognized error messages is related to the device drivers in your computer. Device drivers allow the operating system (Windows, Mac, Linux) on your computer to communicate with various hardware, including the computer itself. Device drivers, or simply drivers, transfer messages between the programs you are running on your computer and various hardware components of the system. If the drivers associated with your USB flash drive are missing, out-of-date, or corrupted, this would perfectly explain why you encountered a usb flash drive not recognized error message.

Check if Pending Updates are Available for Your Computer

Depending on how often you check for updates with this particular computer, you may have significant pending updates to the operating system. If that is the case, install the updates. Even if there are no updates available for the operating system. Your next step will be to update or install optional drivers. On the Windows 10 operating system you can do this with the following simple steps.

Navigate to the ‘Update & Security’ panel of settings


Select the ‘View all optional updates’ Option


Select any Relevant Options from the ‘Driver updates’ Menu


USB Flash Drive Data Recovery

If you have followed the suggestions outlined in this Data Savers troubleshooting guide and you are still encountering a ‘USB device not recognized’ error message, your chances of resolving this problem on your own are minimal. If you have mission-critical data on the flash drive in question your next step should be reaching out to a professional data recovery laboratory like Data Savers. The flash drive data recovery professionals at Data Savers will utilize almost two decades of experience, specialized equipment, and proprietary technology to reunite you with the data from your failed flash drive. Start your Data Savers data recovery journey today!

Request a Flash Drive Data Recovery Estimate from Data Savers Today!

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The team at Data Savers were level headed and provided reasonable flat rate options. They quickly diagnosed the problem, recovered the data, and had me back to normal in short order.

~ Mark J. on Google

Data Savers' No Risk Steps

Send In Your Drive

Ship* us your drive, our technicians will examine it for FREE and provide you with a flate rate (no hidden costs) estimate. (*FREE UPS Ground shipping in continental U.S. too!)

You can start by clicking Submit Drive.

We can also email you a quick estimate with our Request Pricing option.

We Go To Work

After your receive your estimate, with your approval our experts will get to work on recovering your data. Our drive repair and recovery techniques have been developed over many years to get the highest success rate possible.

With our No Data - No Charge policy we will not charge you if no data can be retrieved.

Get Your Data Back!

We will transfer your recovered data to a new external drive, ship* it back to you and let you get back in business! (*Free UPS Ground return in continental U.S.)

We do keep a copy or image of your data for ten days to ensure that you receive it successfully. After that your data is securely erased.