Submit a Drive

To begin the drive recovery process, please complete and submit the form below.

Our reply will include a copy of our Service Agreement, instructions for packaging and shipping your drive, and a unique RMA (Return Materials Authorization) number to track your job from the beginning to end.

If you have questions at any point, please call us at (770) 939-9363, or e-mail to help@datasaversllc.com

Packing Drives for Shipment

  • Enclose the drive in an anti-static bag. Surround the drive with at least six inches of foam or other suitable cushioning material. Try to avoid using packing peanuts, except for the anti-static (e.g. green or pink) variety.
  • If you do not have suitable packing materials, Data Savers, LLC can provide them upon request.
  • Mark the package "FRAGILE". Insure your drive for full value. If the delivery is not local, send the package via air to minimize handling and vibration during shipment.

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