Services

Important: If Your Drive Has Problems

Be aware that in some cases continuing to operate a failing hard drive may result in more severe or extensive damage. Be careful when using drive repair or data recovery utilities. If not used properly, some can actually make matters worse!

Our Services and Charges

The cost of data recovery depends upon how the drive or media has failed, as well as the size of the media and other factors. Most data recovery companies will give you a broad range of pricing. At Data Savers, LLC, we have done our best to provide low-cost flat rate pricing whenever possible. These rates are listed below. If you have any question about the category of your recovery, please call. We'll be happy to explain it to you.

Basic Data Recovery (Level A Service) - $349.00*

We will examine your drive to determine the type of failure (click the Why DataSavers? link to view the various categories). If it appears that information can be recovered without the need to repair the electronics on the drive, we will perform a basic data recovery. Depending upon the volume of data, we will recommend recovery to DVDs or another (new) hard drive. We will return your old drive and the new media to you.

**The price shown is for labor. Drives that are greater than 400 GB, require special services, or are part of a RAID configuration cost more to recover. Expedite charges, media costs, and shipping charges are additional. Contact our office for details.

Board Level Repair & Data Recovery (Level B Service) - $649.00*

If your drive has a defective logic board, we will repair or replace the board before attempting to recover the data. Depending upon the volume of data, we will recommend recovery to DVDs or another (new) hard drive. We will return your drive and the new media to you.

In most cases we will be able to return the hard drive assembly along with the repaired logic board. However, we do not recommend that you reuse the old drive to store data.

**The price shown is for labor. Drives that are greater than 400 GB, require special services, or are part of a RAID configuration cost more to recover. Expedite charges, media costs, and shipping charges are additional. Contact us for details.

Diagnostic Fee - $49.00*

In the event that we are not able to recover your drive, we will render a diagnosis and refer you to a facility that performs extensive mechanical repairs.

**The price shown is for labor. Drives that are greater than 400 GB, require special services, or are part of a RAID configuration cost more to recover. Expedite charges, media costs, and shipping charges are additional. Contact our office for details.

USB Pen Drives - $99.00*

We can recover data from USB pen drives. The above rate is for capacities up to 1 GB, and do not include hardware repair.

**The price shown is for labor. Expedite charges, media costs, and shipping charges are additional. Contact our office for details.

iPod® and Other MP3 Players

Missing your music? Data Savers, LLC can help. Because of the wide selection of iPods and other players, we will need to examine the device before we can provide a recovery quotation. Our $49 diagnostic fee applies (see above).

FileVault®

Drives using Apple's FileVault encryption may incur an additional charge. The data recovery process may include recovery of the FileVault sparseimage; however, images that are corrupt or require decryption require additional labor and resources.

RAIDs

Data Savers, LLC can recover data from multiple hard drive arrays, including RAID 0 (striped) and RAID 5, including the LaCie® brand of arrays. Charges will vary depending upon configuration, level of damage, etc. Please contact us for a quotation.

**The price shown is for labor. Expedite charges, media costs, and shipping charges are additional. Contact our office for details.