Pricing and Fees
FREE SHIPPING! When you are ready to send your drive for your free quote, simply click on Start a Recovery. Select to receive a free UPS Ground shipping label.
We offer our services at an affordable flat rate price, determined by the capacity of your drive and the steps necessary to recover the data on it. Prices do not include a target drive to load recovered data. You may provide an empty drive yourself, or call our office for current pricing.
Please note: All prices listed are based on the TOTAL size of the drive, and not on the amount of data on the drive or on the amount of data you would like recovered.
|Less than 500 GB||500 GB - 1.49 TB||1.5 TB - 2.49 TB||2.5 TB - 3 TB||4TB|
Level A recoveries cover drives that have logical failures or bad sectors.
Level B recoveries cover drives that require mechanical or electrical intervention in order to read from the drive.
Flash pricing includes SD or CF memory cards, as well as USB flash drives.
|Less than 8 GB||9 GB - 32 GB||33 GB - 128 GB||129 GB - 512 GB|
Level A recoveries are for drives with logical failures.
Level B recoveries are for drives that require electrical work such as re-soldering connections to be read.
RAID pricing is an estimate based on common situations. Please contact us for a specific quote if your drive is a rare configuration or contains mirroring.
|Size of each drive vs. Total number of drives||2||3||4||5||6|
|Less than 500 GB||Minimum||$998||$1497||$1996||$2495||$2994|
|500 GB - 999 GB||Minimum||$1198||$1797||$2396||$2995||$4494|
|1 TB - 1.49 TB||Minimum||$1198||$2247||$2996||$3745||$4494|
|1.5 TB - 2 TB||Minimum||$1698||$2547||$3396||$4245||$5094|
|2.5 TB - 3 TB||Minimum||$1898||$2847||$3796||$4745||$5694|
More Advanced Hard Drive Configurations – RAIDs and NAS drives
RAIDs are devices that use multiple hard drives to act as one storage device, and have a multitude of possible configurations that can make recovery a very time-consuming process. Generally these require a custom quote, but as a rule of thumb, each drive will require a Level A or Level B recovery independently, plus a RAID reconstruction fee for each member of the RAID. Because of the considerable amount of time that must be invested, the reconstruction fee is non-refundable. Contact us to speak to a technician about an estimate.
Network Attached Storage (NAS) drives, such as the Apple Time Capsule and Western Digital My Book World Edition, connect to a network for sharing storage among multiple computers, and these can come in single drive or multi-drive configurations similar to a RAID. Due to how they require additional configuration for your home or office network, we can not transfer recovered data back to a NAS.
When Data is Not Recoverable – Lab Fee $100-$150
Data recovery is a savage operation and there are situations where existing damage can prevent recovery. For some extreme Level B scenarios, a mechanical failure can cause platter damage and we cannot save the data. For these situations, even though we have done all of the usual work required of a Level B recovery, we only charge a Lab Fee of $100 for drives under 3TB, and $150 for drives 3TB and larger. Drives that have already been opened are also subject to a prepaid lab fee.
Price List for Requested Add-Ons
Purchase of External “Target” Drive
You have the option of providing or purchasing a drive for the return of your recovered data. If you provide one we require that it is less than a year old and completely empty. If you wish to purchase a portable drive from us you may select the drive during the registration process at “Start a Recovery.” Our standard 1TB portable drive sells for $89, but other drives sizes are available to meet your individual storage needs.
Other Tech Services – $100 per hour, half hour increments
Our flat rate services include recovering the data from your bad drive, file reconstruction and loading the data onto a target drive. Some of our clients request an additional service with their basic recovery. The most common is de-encryption of their recovered data. If requested this service is added into the original quote.
Front of the Line & Weekend Service – Immediate Expedite $250-$500
The expedite fee gets you front of the line, evening, and weekend service, but that does not necessarily mean the recovery will finish sooner than our regular turn around time. Sometimes hard drives take a while, and we do not want you to have the expectation that an expedite fee will speed up the process. If your drive turns out not to be a good candidate for expedited service, there is no additional charge.
Check “Yes” during registration (“Start a Recovery”) if you would like us to evaluate the possibility of expediting your recovery.