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When is Do-It-Yourself Recovery a Good Idea?

What kind of advice on this topic might you expect from the owner of a data recovery firm? If you thought it would be like asking your barber if you should cut your own hair, or your dentist how to fix a cavity, then the answer may surprise you. When should you try to recover [...]

Give the Gift of Backup this Holiday Season

‘Tis better to give than receive, and one of the best gifts you can give year-round is peace of mind!

Flooding in Thailand Causes Major Supply Problems

Wondering why hard drive prices seem to have skyrocketed over the past couple of weeks? Major flooding in Thailand, where several hard drive manufacturing plants are located, has slowed production to a halt and is causing major supply chain problems worldwide. Hard drive prices have nearly doubled in recent days, and prices may continue to [...]

How a Hard Drive Saves Your Files

Ever wondered how a hard drive reads and writes a file? This brief overview looks at how hard drive components work when you save your files. Most hard drives have one or more disks, referred to as platters or media, which magnetically store your file data. These platters spin at 4200 to 10,000 revolutions per [...]

Data Savers, LLC Grows Apple Certified Staff

Data Savers, LLC demonstrates its strong commitment to working with the Apple platform by adding another Mac Genius to the staff. Mike Bulmer, having served as a Mac Genius at the Apple Store at Lenox Square in Atlanta for nearly three years, brings a wealth of knowledge and experience to Data Savers. Mike received formal [...]

Data Savers, LLC Expands and Upgrades Facilities

Data Savers, LLC has recently completed a total renovation and expansion of facilities at its Mercer University Drive location in Atlanta, Georgia. The purpose of the project was to improve workflow, enhance on-site security, and expand the facility to accommodate for growth. Additional workstations have been added for technicians, significantly increasing the capacity of the [...]

A Remarkable Case of Customer Service

No doubt everyone who runs or owns a small business wonders what would happen to the venture, should they die suddenly. My story is about how one group of relatives and associates handled the “transition” of a sole proprietor, and the extraordinary service that they provided. One of my hobbies is restoring or modifying vintage [...]

Atlanta Data Recovery Firm "Data Savers LLC" Named a Stevie Award Finalist

Data Savers LLC has been named a Stevie Customer Service Award Finalist for the Customer Service Department of the Year in the category of Computer Services. There were four finalists in this category. Data Savers LLC was nominated for their innovative approach of keeping their clients informed through their online feedback system, CustomTrackā„¢ that features [...]

Hard Drive Myths, Data Recovery Secrets and Expert Tips

I own a data recovery firm. People come to see us after they have lost something valuable. It might be the next great American novel, or last year’s tax return. The hard drives that store this information are low-priced marvels of engineering and technology. Most people take them for granted and never give them much [...]

Data Recovery Firm's Transparency Delights Customers

The data recovery industry is unusually secretive. Firms go to great lengths to guard their recovery knowledge and techniques, which are often obtained through painstaking reverse-engineering and research. Clients may be deliberately isolated from the technicians who do the work and can best answer questions. The result is that clients feel “left in the dark,” [...]