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Three Common Misconceptions About Data Recovery

Posted by on May 27, 2014 in data recovery | Comments Off on Three Common Misconceptions About Data Recovery

Most people going through data recovery are doing so for the first time. That means they aren’t quite sure what to expect. What they do know, is what they need off their drives and what the internet tells them about data recovery. Unfortunately, this leads to a lot of misconceptions about data recovery. Only the large recovery companies can recover all your data. There are a lot of claims out there about success rates and proprietary techniques. There are things that data recovery can do and things it can’t do. While some companies have invested in better tools and technology that can give them an edge, there isn’t much that the big companies have access to that no one else does. A good technician will make up for that difference in most situations. You should certainly do your research and look at customer reviews, but take claims that a company “recovers 40% more drives than anyone else” with a grain of salt. We have complete control over what data can be recovered. Often customers are only looking for certain things off their drive, and will ask if those things are recoverable at the beginning of a recovery. If the portion of the drive is damaged beyond repair, then no amount of wishful thinking will bring it back, even if the company was able to recover the rest of the drive. When a company offers you a file list, it means they have already completed the recovery. While this reduces the risk you will pay for a recovery and not get back the file you want, this usually comes with a much higher price tag. Trying to recover your data yourself first is safe. Do it yourself is a popular topic right now. With an internet guide and a few basic tools you can solve any of your problems. Technically all the tools and software used in professional recovery are available to the general public (while extremely expensive), but the knowledge on how to use them is not. As a general rule, the less you work on your drive after failure, the better your chances of professional recovery. If you must work on the drive, document what was done so your recovery technician can quickly correct any mistakes. Never take the lid off the drive. The smallest particle visible with the human eye is around 50 microns. The head that read and write your data float only a few microns above the surface of the platter. Even if you can’t see the dust, it can make your drive unrecoverable. Data recovery is expensive, and it is good to call around, ask questions and read reviews. However, it is also important to use some common sense when reading claims made both by DIY guru’s and recovery companies...

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What are My Data Recovery Options?

Posted by on Mar 20, 2014 in data recovery | Comments Off on What are My Data Recovery Options?

What are My Data Recovery Options?

When your hard drive fails it can be difficult to decide what to do, particularly if you don’t have a good backup system in place. Fortunately, there are some very simple choices that you need to make when you decide you have to have your data back. Professional Hard Drive Data Recovery may be the most expensive option, but it is also the safest. The point cannot be stressed enough: for the best chance to recover your lost data, take your drive to a data recovery professional. Do not pass go, do not collect $200. If you leave the drive completely alone and don’t try and spin it up, you can wait until you have a clearer head, but the more a failed drive is run, the less likely data recovery will be successful. Your Local Computer Technician if a different component in your computer failed, and they should be able to handle things. This makes them the first stop for most people, since they decide the risk of spinning the failed drive is worth having the system checked out. Most technicians will also be able to give you a referral to one or two recovery companies if you are unsure of where to go next. Do It Yourself Recovery is only really an option if you do not care about whether or not you get your data back. While there are plenty of instructions and software available online, they often oversimplify or are just plain wrong. Even worse, one wrong step and even the professionals will not be able to bail you out. Do not, for any reason, open a drive and expose the platters to the air. The heads that read the data “fly” only a few nanometers from the surface of the platter. That means a speck of dust will have the same results as dropping an office block in the middle of a racetrack. Prevent the Need for Data Recovery by investing in a comprehensive backup solution. A subscription to a service or another hard drive are much less expensive than data recovery. The best choices will include both onsite and offsite copies, and most will backup up automatically. From there, check these backups regularly.to ensure that they are actually backing up what you want them to. There is no worse feeling that having your primary drive fail, only to discover your backup drive never worked. Data Savers, LLC has become a leader in the data recovery field. Our CustomTrak system means that you will always know what is going on with your precious data. Request a quote to see what we can do for...

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The Anatomy of a Great RAID Data Recovery

Posted by on Mar 11, 2014 in RAID Recovery | Comments Off on The Anatomy of a Great RAID Data Recovery

When your RAID goes down, so does your business. This means that you will do just about anything to get back up and running. Unfortunately for you and your data, the quickest methods of rebuilding a RAID are far from the safest. A great RAID recovery has a few elements that allow your technician to safely recover your data. Recoveries should always be done from copies. When rebuilding a RAID it is difficult to guarantee that no changes will be made to the drives. This is completely impossible when plugging the drives back into the RAID controller. If this is done with the only copy, it is impossible to go back if any damage is done. The number one reason RAID’s are not fully recoverable is because the RAID was rebuilt with the original set of drives. Recoveries should have an option other than rebuilding from the RAID controller. Many technicians simply force a RAID back online and hope for the best. We’ve already outlined why this isn’t the best idea, but it is also a procedure doomed to failure if too many drives have failed or if it is the controller itself that has failed. In these cases, recovery is still possible through other means. A recovery expert will have the tools available to recover your data even without the RAID controller. Your technician will be ready to take the time required to complete your recovery. You want to get up and running again, and many companies are ready to promise you a quick turn around. However, if your technician gives up once the first attempt does not go according to plan, then you may be walking away from recoverable data. Instead, your recovery professional should work with a sense of urgency, but still be ready to take the time to ensure you get the best data set possible. While these three elements may not always be the fastest way to get your data back, it is the safest. While a quick fix may get your business running faster, is it worth the expense of losing everything? Before a technician touches your RAID, make sure they are ready to take all three of these steps. If not, find someone who can. Once the immediate crisis has passed, make sure you put a solid backup solution in place to prevent this from occurring again. Data Savers, LLC offers industry leading communication, reasonable rates, and one of the highest success rates in the business. If you or someone you know needs data recovery, start a ticket and send us your drive for a free...

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What is a “Clean Room”?

Posted by on Apr 26, 2013 in Uncategorized | 0 comments

When looking for a data recovery service, you often hear the word “clean room” thrown around a lot. But what defines what a clean room is, and why are they important? Anyone can look up the definition of a clean room on Wikipedia, but the reality is that clean rooms can be one of many different sizes, configurations, and classifications. The question is – what kind of clean room is suitable when the only thing standing between a data recovery technician and your valuable data is a speck of dust? The magnetic read/write heads that work with the platters where your data is stored float a distance of mere microns over the platter surface. If your drive is opened by an inexperienced technician outside of a clean environment, small airborne particles can end up inside the drive, risking contamination. Should any of that contamination find its way into that extremely tiny gap, the heads could collide with the platters, scratching them and rendering your drive irreversibly damaged. This is why a clean room is so important. A clean room is designed to filter and circulate air inside a controlled area, maintaining a level of air quality far cleaner than that of the air we breathe. While no clean room can remove all of the particulate in the air, nor are they considered a “sterile” environment, most certified clean rooms are efficient enough to maintain a level of airborne particulate that is less than afraction of a percent that you would find in the air outside. To put this in perspective, outdoor air contains some 35,000,000 particles (dust, pollen, etc.) per cubic meter – our clean room cuts that down to just 100. Our clean room is a certified Class 100 clean room, also known as an ISO 5-standard clean room under the ISO 14644-1 specifications. While there is no “industry standard” for data recovery, this type of environment meets or exceeds the standards for use in manufacturing and biological and chemical sciences. A clean room can come in many sizes, from a small laminar-flow hood that you may have worked in during chemistry class in high school, to a large room with air-locks. The important thing to understand when considering a data recovery provider’s clean room facility is not the size of their clean room, but thequality of the clean room itself, and the experience of the technicians working in it. Don’t be fooled by data recovery companies claiming they have the only “certified” clean room in the country. We know that when researching data recovery labs, a proper clean room is one of the most important things to take into consideration, should your drive need to be disassembled. We are confident in both our equipment and our experience, and we believe you will be too. Please contact us if you have any further questions about our...

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